We're just like the people we spend our days helping
We know from first-hand experience that combining work and family is not easy - there is no magic solution to make life lovely 24/7. That said, we also know that a little bit of practical help, the right conversation at the right time, and some give and take at home and at work can make the world of difference in making people feel happier and less stressed. This is obviously good for businesses on a number of levels; ask us about it, we're only too happy to tell you how.
We ask our clients a lot of questions
Businesses are a lot like families, they have their own unique make-ups and ways of doing things. Our job is to understand what they need, what their employees need and how to deliver it in a cost effective way.
Happy employees, happy employers
Our approach is all about making life easier and less stressful for parents and carers. Sometimes, this is enabled through technology - our Backup Care booking app is simple to use and can put care in place quicker than our team can. At other times, a phone call is the solution when a parent or carer needs one-to-one advice, or an empathetic ear.
Whatever the solution, we understand that parents and carers put a lot of trust in us, and that we must live up to their expectations.
Do our WORK+FAMILY products work?
Yes they do. We measure all interactions with our services, and provide a detailed overview of the various 'touch points' created by your employees. We share these results with our clients so they can clearly see the difference their investment is making. Simple.
You can see examples of this in our client case studies.
What makes us good at what we do?
It comes down to the experience and skills of our team, and what we've built.
- Our Director of Coaching pioneered maternity coaching in the UK
- We've built the biggest Backup Care network in the UK, booking over 50,000 days of care every year
- Our wider team encompasses practitioners and experts on just about every aspect of work+family
And lastly, coming full circle, it's because we really get it
We're just the same as you and your employees; we have children, parents, and dogs too, and we want to make WORK+FAMILY work for you.
98% of our members would recommend the service to a colleague
Cara Collins / Vice-President, Senior Employee Resources Consultant
The services My Family Care provide are well taken up by our employees and are really valued by our employees. We see this through engagement study feedback and what they have to say about the services.View Case Study
Carolyn Lee / Head of Diversity and Inclusion
Herbert Smith Freehills
We chose to work with My Family Care because it offered services that would address our need to support staff with childcare needs. My Family Care offered the most flexible service in terms of Emergency Childcare, giving our employees the option of having a temporary nanny in their own home, or using a registered child minder or nursery close to their home or close to the office.View Case Study
Sacha De Klerk / Diversity and Inclusion Manager
Norton Rose Fulbright
In My Family Care we found a provider that can provide us with a solution that offered enough flexibility to tailor it to our needs. We work with the same coach throughout all our sessions who knows us and our environment well. It has been important to us to be able to measure the impact of what we do and My Family Care provide opportunities to collect feedback from participants and regular reports.View Case Study