Emergency care when you and your employees need it most, reducing absenteeism, increasing retention
Life doesn't always go to plan
Over 40%* of private sector employees rank home / family / carer responsibilities as one of the top causes of absence.
Care related absenteeism impacts productivity, talent retention, and employee wellbeing.
Backup Care that both you and your employees can trust
We have the largest nationwide backup care network in the UK:
Your employees simply choose the care they need, and their location
As a working mother this benefit is excellent. I have worked for other companies which do not offer this type of benefit and found it highly stressful when cover is required. It is one of the reasons I would think twice before leaving this company."
As a working mother this benefit is excellent. I have worked for other companies which do not offer this type of benefit and found it highly stressful when cover is required. It is one of the reasons I would think twice before leaving this company."
And we display their closest Backup Care options available
In our care network there are over 2,000 nannies, 1,600 nurseries, 2,200 childminders, 1,000 holiday clubs, and 500 home care agencies.
80% of providers have been added as a result of a direct request from a working parent.
All of our care providers are of very high quality and carefully vetted.
Backup Care can be in place with as little as 30 minutes' notice
Employees can book online, over the phone, or via our BUC Booker app. We relieve stress and offer peace of mind when you and your employees need it most.
of employees would have needed to take the day off without access to Backup Care
of employees would have needed to take the day off without access to Backup Care
We provide employees with a stress-free, seamless booking process
The end-2-end service was seamless - I couldn't fault it. Thank you."
You can choose to subsidise the cost of care in total or in part for your employees
You have happier, more productive, and less stressed employees.
We saved our clients over 50,000 working days last year
Sarah Kirk / Global Diversity & Inclusion Director
PageGroup
Deciding to work with My Family Care was the obvious choice as they provide effective ways for our business to engage and retain the best talent. As with all the best partnerships, our relationship and work with My Family Care has evolved to reflect our changing needs and our programme development. My Family Care shares our belief that showing support and loyalty to working parents is key to company growth and development.
View Case Study Carolyn Lee / Head of Diversity and Inclusion
Herbert Smith Freehills
We chose to work with My Family Care because it offered services that would address our need to support staff with childcare needs. My Family Care offered the most flexible service in terms of Emergency Childcare, giving our employees the option of having a temporary nanny in their own home, or using a registered child minder or nursery close to their home or close to the office.
View Case Study Cara Collins / Vice-President, Senior Employee Resources Consultant
Northern Trust
The services My Family Care provide are well taken up by our employees and are really valued by our employees. We see this through engagement study feedback and what they have to say about the services.
View Case Study
