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FAQs

 

Frequently Asked Questions

 
 

Answers to some of the most popular questions we're asked

 
 

If your question isn't answered here, please get in touch with our team on support@myfamilycare.co.uk or 0345 241 5306.

We're available 7:00am to 7:00pm, Monday to Friday.

 

Emergency Childcare

Emergency Childcare allows you to book an emergency nanny, nursery or childminder.

Wondering what you can expect from an emergency nanny?

What the cancellation policy is? Or...?

FAQs for Emergency Childcare
 

School Holiday Cover

School Holiday Cover allows you to search for and book local holiday club places in advance.

FAQs for School Holiday Cover
 

Backup Adult & Eldercare

Backup Adult & Eldercare allows you to book domiciliary care for an adult dependant, or even yourself.

The first time you want to arrange some care, it will probably help to talk to us first. We'll source the most suitable homecare provider and arrange a Home Assessment based on the information you provide.

FAQs for Backup Adult & Eldercare
 
 
 
 
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A wealth of help and support for every aspect of your Work+Family life, all in one place.

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We're here to help
Book online or over the phone - quickly and easily, with all the stress removed. Our team is available 7:00am to 7:00pm, Monday to Friday. We'll start working on bookings made outside these hours first thing the next working day - come rain or shine.
 

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