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Backup Care

Emergency care when you and your employees need it most, reducing absenteeism, increasing retention

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Life doesn't always go to plan

Over 40%* of private sector employees rank home / family / carer responsibilities as one of the top causes of absence.

Care related absenteeism impacts productivity, talent retention, and employee wellbeing.

There is something employers can do about it. Put a backup plan in place.
* CIPD Annual Survey Report - Absence Management 2016
Backup Care
Backup Care
There is something employers can do about it. Put a backup plan in place.
* CIPD Annual Survey Report - Absence Management 2016

Your Plan = Our Backup Care

We provide the UK's only comprehensive and award-winning backup childcare and dependant care solution.

When care breaks down, or a last-minute option is needed, we put the employee's choice of the best backup care in place.

50,000+ working days saved a year

Our clients have happier, more productive and less stressed employees and in most cases we deliver at least 3 times ROI.

Everyone wins.

Say the service made them feel valued and more engaged
Agreed it relieved stress and offered peace of mind
Backup Care allowed work commitments to be fulfiled
Agreed the service is an excellent benefit for employees
May have taken the day off work without Backup Care

Based on the feedback responses of over 3,000 working parents and carers in 2017

Backup Care for employees

Backup Care that both you and your employees can trust

We have the largest nationwide backup care network in the UK:

Backup Care for employees
2,000
Nannies
1,600
Nurseries
2,200
Childminders
1,000
Holiday clubs
500
Home care agencies

Your employees simply choose the care they need, and their location

As a working mother this benefit is excellent. I have worked for other companies which do not offer this type of benefit and found it highly stressful when cover is required. It is one of the reasons I would think twice before leaving this company."

Working Mum, Emergency Childcare

As a working mother this benefit is excellent. I have worked for other companies which do not offer this type of benefit and found it highly stressful when cover is required. It is one of the reasons I would think twice before leaving this company."

Working Mum, Emergency Childcare

And we display their closest Backup Care options available

In our care network there are over 2,000 nannies, 1,600 nurseries, 2,200 childminders, 1,000 holiday clubs, and 500 home care agencies.

80% of providers have been added as a result of a direct request from a working parent.

All of our care providers are of very high quality and carefully vetted.

Backup Care can be in place with as little as 30 minutes' notice

Employees can book online, over the phone, or via our BUC Booker app. We relieve stress and offer peace of mind when you and your employees need it most.

of employees would have needed to take the day off without access to Backup Care

of employees would have needed to take the day off without access to Backup Care

We provide employees with a stress-free, seamless booking process

The end-2-end service was seamless - I couldn't fault it. Thank you."

Working Dad, Emergency Childcare

You can choose to subsidise the cost of care in total or in part for your employees

You have happier, more productive, and less stressed employees.

Watch our video

Don't just take our word for it, hear from a few of the working parents and carers that use our Backup Care

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We saved our clients over 50,000 working days last year

Testimonials

Cara Collins / Vice-President, Senior Employee Resources Consultant

Northern Trust

The services My Family Care provide are well taken up by our employees and are really valued by our employees. We see this through engagement study feedback and what they have to say about the services.

View Case Study
Testimonials

Deborah Richards / UK and Ireland Diversity Leader

IBM

In the IT Sector, attracting and retaining employees is critical to our success. The support we offer is crucial to every employee combining work and family, and underpins IBM's enduring commitment to diversity. My Family Care's services through our Work+Family Space, enables us to make this support visible and easily accessible to everyone.

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Testimonials

Sacha De Klerk / Diversity and Inclusion Manager

Norton Rose Fulbright

In My Family Care we found a provider that can provide us with a solution that offered enough flexibility to tailor it to our needs. We work with the same coach throughout all our sessions who knows us and our environment well. It has been important to us to be able to measure the impact of what we do and My Family Care provide opportunities to collect feedback from participants and regular reports.

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