Ongoing Care
Care Search
Expert help finding permanent childcare or eldercare
Our specialist consultants are here to advise and help you find the right type of regular care with the provider that's right for you, your working arrangements, your children, your parents or other close relative.
Starting with an initial consultation and resulting in a range of real care solutions.
You can easily arrange a consultation with a Care Search consultant. There's no need to travel - it will be by telephone or video conference.
A high level, personalised service
Shell recognises that to work effectively, you need to feel confident and content about your childcare and eldercare arrangements.
That's where our unique service comes into its own.
Our consultants understand all the issues, challenges, and potential pitfalls of care provision. We share relevant knowledge, experience and understanding of the local care market to help you make choices and equip you to find a care solution with more success, and less stress.
You will be guided and advised during your consultation and then supported in finding the best care solution for you, your loved ones, and your working arrangements.
To get started, simply arrange a consultation with one of our UK based Childcare or Adult & Eldercare specialists. We'll arrange a good time with you for the phone or video conference call consultation.
Read more about Childcare Search or Adult & Eldercare Search.
It works best if you have completed our enquiry form - so that your consultant will be prepared before your discussion.
Alternatively, please call us on 0800 247 1101 or email support@myfamilycare.co.uk and we will get in touch to arrange a consultation time to suit you. Please note, our admin team available 7:00am to 7:00pm, Monday to Friday.
The initial consultation can be whenever you like: our consultants will do their best to meet your needs including early morning, late afternoon or outside normal hours, where possible.
We have a nationwide team of care experts that will:
- Arrange a consultation at a time to suit you
- Take the time to understand your childcare or eldercare needs
- Provide childcare or dependant care advice
- Research available childcare and dependant care options, including phone interviewing of nannies where appropriate.
Our trained childcare consultants and adult/eldercare advisors aim to give working parents and carers complete peace of mind.
During the initial consultation, the care expert assigned to you will discuss your needs and options in detail. Together you will formulate a detailed set of needs around care provision, best suited to your circumstances.
