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Backup Adult & Eldercare


Many people don't consider themselves a 'working carer' at all... until an emergency happens. When it does, it can be more traumatic, complex and time-consuming than a childcare breakdown


Currently 1 in 7 of your workforce will be a carer*. The reality of the 'aging UK population' means in the future even more people will need to combine work with caring for an elderly relative.

Employees enjoy peace of mind from having someone to call to discuss their backup dependent care options, and a reliable solution should an emergency arise.

No two eldercare cases are ever the same

Backup Adult & Eldercare assists working carers at a very stressful time. Our team is experienced in determining what care needs to be provided and how quickly it can be introduced.

You will often see the terms eldercare, dependent care, and homecare used interchangeably. The service is just as applicable to an elderly parent, a disabled teenage son, or even the employee themselves. Examples of when we might be needed:

  • A close relative is incapacitated
  • Post-op convalescence support
  • Transporting an elderly parent
  • Care for yourself if injured or ill
  • Respite care - a break for carers
  • Support for long distance dependents.

How can Backup Adult & Eldercare help?

After a legally required assessment of the dependent's home has taken place, employees can book last minute domiciliary care / homecare. Our booking success rate is 98% and the service can be used:

  • Online 24/7
  • Phone from 7.30am
  • With as little as 30 minutes' notice, or
  • Up to 3 months in advance.

We work with fully regulated agencies across the UK, providing appropriately trained and qualified carers. A 'care plan' is created as quickly and efficiently as possible.

Connecting with our other services

Your employees can access Backup Adult & Eldercare and other services you choose to provide through a special Work+Family Space website created for you. It makes it very easy for them to find and book the care that they need.

Most of our clients offer a complete Backup Care package by including Emergency Childcare and School Holiday Cover.

My Family Care's services are highly flexible and can be tailored to suit the needs and budgets of your company and its employees.


* Employers for Carers, Business Case, 2011


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Retention of valued and experienced employees

Already 90% of working carers are aged 30 plus - employees in their prime employment years. The peak age for caring is also 45-64 when many employees will have gained valuable skills and experience*. Working carers whose employers actively support them in making work+family work are more likely to feel valued and more loyal as a result.

Focused and committed employees

Knowing their relatives are in safe hands when emergencies occur or respite from care is needed, means more focused and less distracted employees.

A democratic benefit

Offering Eldercare + Childcare to employees means that the benefit is accessible to a very wide demographic. It is relevant to all employees, avoiding the potential 'Why is it always about parents?' issue.


Peace of mind

Care responsibilities for children, whilst not easy, are in many respects simpler than those for adults and the elderly. Providing a 'safety net' in case of emergencies means employees know they have a capable and knowledgeable resource to turn to when they have need.

Security and employer commitment

Benefit solutions like Backup Adult & Eldercare demonstrate to the employee that their employer is committed to working parents.

A benefit for many circumstances

As it can be used for the individual employee themselves, it benefits not only the 'sandwich generation' who have both child and adultcare responsibilities but also those who have may be young and single with no dependents at all.


All of our Case Studies, Employer Guides, and White Papers can be downloaded throughout the site.

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Your employees will access our services via a customised website. You choose the services and the level of support. It's that easy.

Find out more about our Work+Family Space

Related Pages

My Family Care is the proud developer of Good Care Guide

Good Care Guide: Find, rate and review your local childcare and eldercare

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