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of working parents and carers worry that flexible working will adversely affect career progression.

What do employees think would make flexible working work better?

My Family Care Working Parents & Carers Flexible Working Survey 2011

Meet the My Family Care teams


Our different teams ensure we deliver the best service to our clients and their employees

Our teams:

Leadership Team


Ben Black, Director

Ben Black

As the father of twins, Ben knows all about the pressures of balancing work and family life.

Ben began his career working as a City lawyer. In 2000, he and his brother Ollie bought Tinies Childcare, which went on to become the biggest nanny agency in the UK.

In 2005 they founded My Family Care - with the unique proposition of offering clients a complete family friendly employee benefits package.

Ben continues to work with Tinies and is also a non-executive director at AnyJunk, the UK's largest rubbish clearance company.

Three young children and the occasional marathon keep Ben busy in his spare time.

Read Ben Black's Blog

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Oliver Black, Director

Oliver Black

Ollie is also the proud father of twins and a young daughter. So the brothers are even in the number of children stakes - for now at least.

Ollie began his career at Procter & Gamble as a brand manager. He saw the positive impact that having good childcare made to the people working in the business, but also how difficult it was for parents to arrange good, local childcare.

Convinced that childcare in the UK was about to go through massive change, he built up Tinies along with Ben & friend Amanda. Less involved now with the Tinies branch network, Ollie focuses on our On-Site Childcare service - the setup and management of creches, holiday clubs and nurseries. Living close to our head office, he'll often be in far too early, most likely after an early morning run.

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Amanda Coxen, Director

Amanda Coxen

Amanda started life as a solicitor in the City where she saw many colleagues struggling with childcare and work and decided that she wanted to do something about that.

Amanda joined Ben and Ollie in 2000 and together they set out to create a company that could provide professional childcare recruitment services to parents.

Amanda continues to look after the Tinies nanny agency network, splitting her time between her home and two children in Eastbourne and our head office in London.


Lindsey Doe, Tinies Director

Lindsey Doe

Lindsey began her career at the Royal Berkshire Racquets and Health Club where the first child friendly gym and activity concept was developed in 1996.

She remained with Esporta Health & Fitness for 9 years assisting in designing, opening children's areas and health club management.

After spending time travelling the globe Lindsey set up on her own and spent 3 years working with the leading health & fitness companies writing operations manuals and developing children's activity programmes both in the UK and Europe. Lindsey spent many hours creating and delivering training in children's fitness programmes for the largest UK training provider.

In 2007 Lindsey joined Tinies to use her vast knowledge of the childcare industry in developing the franchise network and mobile crèche business.

Lindsey was promoted to Tinies Franchise Director in 2011, and enjoys balancing her time between Head Office, our nanny agencies across the UK and being a mum to her two young daughters.


Jennifer Liston-Smith, Director,
Head of Coaching & Consultancy

Jennifer Liston-Smith

Jennifer draws on 20 years' experience in consulting, training and coaching with major organisations and has since 2005 been one the UK pioneers of maternity coaching. She built, and provides strategic leadership to, the Coaching and Consultancy arm of My Family Care, and is a sought-after consultant on employer family-friendly strategies, speaker, writer, leadership coach and coaching supervisor.

Jennifer's team supports leading global clients to develop and deliver coaching and mentoring programmes, manager capability, internal coaching capability, engaging events for parents and carers and wider family-friendly strategies.

Jennifer's professional development background includes a Law degree from Brasenose College, Oxford, and a Masters in Psychology, alongside a range of professional qualifications. She is the mother of two boys, and understands the challenges of a senior role combined with family life.


Angela Stalker, Head of Business Development

Angela Stalker

Angela has worked within the corporate sales world for most her career, within large organisations such as Hertz and British Midland.

When it was necessary to combine work with her three children, Angela left the corporate world to manage three Tinies Childcare nanny agencies - giving her a flexible working option!

She then became involved in the merging services of My Family Care. Her experience and understanding of the 'juggling act' of the full time working mum allows her to translate the importance of supporting services to potential clients. If she gets any spare time Angela loves to travel and spend time with her family.

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Venetia Leigh, Operations Director

Venetia Leigh

Venetia was part of the original development team behind Emergency Childcare.

She has a background in e-commerce and PR, helping develop one of the UK's best dating sites.

Venetia has seen the company's rapid growth first hand and accepted the Telegraph Trailblazers award with Ben in June 2007.

Venetia now works as our Operations Director, ensuring the service delivered is of the highest standard.

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Jonny Wilkes, Finance Director

Jonny Wilkes

Jonny is a "freelance" FD and works in the My Family Care / Tinies business 2 days per week.

As well as overall responsibility for the numbers, he also likes to poke his nose into all areas of the business, getting involved with strategy, RFPs and tenders, IT systems, sales and pricing.

As a dad himself, Jonny juggles work+family with a time-consuming triathlon habit.


Tamara Sanghvi, Head of Marketing

Tamara Sanghvi

Tamara understands the multifaceted challenges of being a working parent from both her personal experience and working with companies whose core markets are families and parents. With over 20 years' experience in brand and product marketing, Tamara has spent most of her career working for large organisations, most recently Mothercare and The Walt Disney Company.

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Justin Jeffries, Head of Digital

Justin Jeffries

Justin runs the web development team for Tinies and My Family Care, as well as overseeing anything and everything creative.

Justin has a background in children's holiday clubs and as a part time actor, as well as a keen interest in photography and design.

In 2008 Justin started managing the UK's leading parent matching website Nanny Share - overseeing a complete website 'reskin' to improve the design, and most importantly, usability.

In 2011 he helped to rebrand and relaunch the My Family Care website, before going on in 2012 to redesign Emergency Childcare, and launch the employee portal for My Family Care clients, the Work+Family Space.

Working with My Family Care and United for All Ages, Justin helped to launch a beta version of Good Care Guide, before overhauling and re-launching in 2013. The website lists the best nurseries, nanny agencies, care homes and homecare agencies. It's the best place for parents to find nursery reviews in England, and for those with eldercare requirements to read care home ratings and reviews.

Justin works closely with our friends at sapnagroup and Orckid, providing us with programming and design expertise across the My Family Care group.

"Don't make me think..." is the usability mantra applied to our websites.

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All of our Case Studies, Employer Guides, and White Papers can be downloaded throughout the site.

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