Backup Childcare
Working parents experience childcare breakdowns up to 9 times a year, which results in unscheduled absenteeism 89% of the time. We help parents find the best childcare available in an emergency. Our Backup Childcare service allows parents to search and book last minute nannies, nurseries, childminders and holiday clubs with as little as 30 minutes' notice.
Employers can purchase corporate Backup Childcare at reduced rates and choose from a range of contribution methods to help their staff with the cost of care. The cost and benefit of Backup Childcare is tangible: we show who has used the benefit, why they used it, and what it cost.
Why are employers offering Backup Childcare to working parents?
- To reduce employee absenteeism
- To increase staff loyalty
- To increase retention rates
- To improve staff wellbeing and work life balance
- To increase engagement and productivity
- Emergency childcare can increase Childcare Voucher uptake by up to 45%.
How do parents access the service?
Working parents can access the service online or over the phone, 24/7 with a little as 30 minutes notice or as early as 3 months in advance.
- Parent registers their family's details
- Parent books backup childcare
- Backup childcare is arranged
- Backup childcare takes place
- Parent sends us their service feedback
Why are employers choosing My Family Care?
- We're the only provider of both practical and emotional family friendly employee benefits in the UK
- We have the largest UK network of nannies, nurseries, childminders and holiday clubs
- We are driven by parent recommendations - We get parents to pre-register and tell us their preferred childcare providers so we can get them on our scheme
- We are trusted and reliable - All our carers are qualified, experienced, CRB checked and first aid trained to ensure the highest level of service quality
- We have an exclusive relationship with the National Childminding Association (NCMA)
- We have an exclusive relationship with the UK's largest nanny agency, Tinies Childcare
- We can connect with any Childcare Voucher provider to drive voucher uptake
Every parent is different, every child is different and every situation is different, which means an effective solution needs to be flexible enough to accommodate individual preference and circumstance. Our unique network of different carers allows this flexibility.
Testimonials
All our clients have one thing in common: a commitment to helping their staff manage their care responsibilities. We already work with a variety of different clients, including the Met Police, HMRC, several of The Times 100 Best Companies, and many of the leading banks and professional firms.
Read feedback from working parents that have used our service.
