Shell employee
Investment bank employee
Help Centre
Raising children, or being responsible for elderly parents or close relatives can be very stressful, especially if you feel you don't have access to the right information
Our Help Centre provides employees with expert advice over the phone and 24/7 access to our Insider’s Guides. These downloads cover a wide range of childcare and eldercare issues.
Help Centre is included as part of Backup Care or Care Search packages.
Who do I turn to for care advice?
While the Internet can provide many answers, sometimes speaking to a friendly expert is the easiest, quickest and cheapest way to help an employee find the solution they need.
Our Help Centre is designed to ease the strain, offering access to a comprehensive library of Insider's Guides on a wide range of topics.
Access to Help Centre is unlimited and the subjects include:
Childcare
- Available benefits & support networks
- Child benefits updates
- Childcare options
- Children's behavioural problems
- Introduction to childcare
- New parent information and advice
- Pregnancy advice
- School bullying and teenagers.
Adult & Eldercare
- Caring for disabled dependents
- Community care
- Finding the right care in later life
- Independent living in your own home
- Paying for care
- Residential and nursing homes.
Connecting with our other services
Backup Care helps employees find the best nanny, nursery, childminder, holiday club or domiciliary care available when usual care arrangements break down or last minute ones are needed.
Join the growing family of companies...
That help their employees through working with My Family Care.
Get in touch to find out how we can make work+family work for you.
Supporting the employer brand
Providing unique and helpful resources to help employees with family related matters will contribute to an employee viewing their employer in a positive light.
Providing a starting point
Whether for an immediate answer or to help in thinking about solutions to potential situations before they occur, our unique resource provides a 'go to' place to start.
All of our Case Studies, Employer Guides, and White Papers can be downloaded throughout the site.
Build Your Pack and you can be sent them as one handy PDF.
