All our helpline co-ordinators are trained and qualified in child and dependent care. All calls are treated in total confidence and information received by members of staff will only be used to answer child or dependent care questions.

The Helpline is supported by detailed fact sheets and information packs to ensure your employees receive as much support as they need.

Why give employees free access to our Helpline?

• Help employees focus on work
  Child and dependent care issues can be very stressful, especially if people feel they do not have the right information to deal with them. Our Helpline offers expert information and advice giving staff the information to make informed choices, alleviating concerns and offering peace of mind, only a phone call away
  
  
• Supporting 'factsheets' offer detailed information on child and dependent care
  > Childcare factsheets include: an introduction to childcare; schooling options; au pairs; childminders; nurseries and nannies, working parent updates on child benefits
  > Dependent care factsheets include: advice on finding the right care in later life; independent living in your own home, sheltered housing; residential and nursing homes, paying for care; available benefits
  
  
• Time saving childcare searches
  Our team will run searches for childminders, nurseries, au pairs, nannies and mothers' helps, providing a knowledgeable and reliable support so that parents can opt for what's best available in their area
  
  
• Cost Effective
  £3 per employee, or £1 if taken up with 'Search & Guidance'