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A hidden gem - this service was quite unknown to me and I didn't realise the extent of the support offered. A fantastic benefit offered by Shell.
Shell employee & parent
I think this is one of the best benefits my company offers to its staff, when you have a family member unwell and you know this service is available, it stops the panic and the worry.
Shell employee
There was nothing I would improve, it was so easy to book and the service from your side was excellent, I went to work and advised my manager who feed it back to our team, how good your services was and how easy it was to book. I'd like to say a big thank you for how easy it was.
Investment bank employee
Very positive experience - it is such a useful service which enables me to attend work without having the stress of organising last minute childcare. The fact I can use a local childminder who I know and who the children know is also excellent. I've recommended you to other working parents.
Investment bank employee
 
 

10 Questions

 
 
 
 

That you should have the answers to

 
 
 
27/05/2010
 

If you want to maximise productivity, reduce employee absenteeism and improve retention then you need to look after employees with dependents (children, parents and partners). You can't plan a strategy to support them without the right metrics.

10 Questions to ask your working parents

For the working parent side of the equation, here are the questions you should be asking your workforce:

  1. How many people in the organisation are male/female?
  2. How many people have children in your organisation?
    How many children do they have? And what are the typical ages? How many women returned from maternity leave? How easy did they find the transition back to work?
  3. What childcare do they currently use? Is it working?
    Do they need additional help with childcare arrangements?
  4. Would they appreciate having advice and guidance on the different care options available and which care solutions work best together?
  5. Are there times where they can't find alternative childcare arrangements at the last-minute when their usual arrangements breakdown? Would they value having access to last-minute nannies, nurseries, childminders and holiday clubs?
  6. Do they prefer to have childcare near work or near home?
  7. Do they work late some nights or find themselves needing additional childcare outside of the usual 9am-5pm office hours?
  8. In a time where usual childcare arrangements breakdown what type of care would they prefer to use? e.g. a qualified nanny, childminder or nursery space etc?
  9. How many miles from work do they live?
  10. How do they travel to work? Car/rail/bike/tube? Could they bring a child to work with them if there was on-site childcare?


 

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10 Questions to ask your working parents

 
 

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