
Child, dependent & eldercare advice and information
We give you the information you need on the care services available to you.
Staffed by a team of specialists we not only offer advice, we also will take whatever time is needed to investigate solutions.
Access to our Helpline is unlimited and the subjects covered include:
- Advice on pregnancy-related issues
- Information for new parents
- School bullying and teenagers
- Advice on children's behavioural problems
- Community care for adult dependents
- Information about caring for disabled dependents

Free access for Shell employees
Child and dependent care issues can be very stressful, especially if you feel you do not have the right information to deal with them. Our Helpline is designed to ease the strain, offering confidential, sympathetic and expert support over the telephone.
Our Helpline is supported by a library of detailed information packs and factsheets providing information on children, the elderly and disabled dependents.

To access the Helpline