A well used accessible helpline can be an essential component of family friendly polices aimed at helping employees manage their work and family care commitments. In the extreme it can make the difference between staying employed or leaving.

My Family Care’s Helpline is supported by a library of detailed information packs and fact files providing information on children, the elderly and disabled dependents. Our Helpline gives your employees the facts they need about the care services available to them. Staffed by a team of specialists we not only offer advice, we also will take whatever time is needed to investigate solutions.

Access to our Helpline is unlimited and the subjects covered include:

• Advice on pregnancy-related issues
• Information for new parents
• Personalised childcare searches
• Advice on children’s behavioural problems
• Community care for adult dependents
• Information about caring for disabled dependents

Read on to learn more about implementing our Helpline service.