Meet My Family Care

Ben Black, Director

As the father of twins, Ben knows all about the pressures of balancing work and family life. He began his career working as a City lawyer. Then in 2000, he and his brother Ollie bought Tinies Childcare, which went on to become the biggest nanny agency in the UK. In 2005 they founded My Family Care - with the unique proposition of offering corporate clients a complete family friendly employee benefits package. When he's not at work, Ben enjoys running marathons, tennis and spending time with his wife and three children. The photo on the right of Ben with his youngest daughter was taken by Rankin after we won one of the BT Business Essence of the Entrepreneur awards.

Connect with Ben Black on LinkedIn

Oliver Black, Director

Ollie is also the proud father of twins and a young daughter. So the brothers are even in the number of children stakes - for now at least. Ollie began his career at Procter & Gamble as a brand manager. He saw the positive impact that having good childcare made to the people working in the business, but also how difficult it was for parents to arrange good, local childcare. Convinced that childcare in the UK was about to go through massive change, he built up Tinies along with Ben & friend Amanda. Less involved now with the Tinies branch network, Ollie focuses on our On-Site Childcare service - the setup and management of creches, holiday clubs and nurseries. Living close to our head office, he'll often be in far too early, most likely after an early morning run.

Amanda Coxen, Director

Amanda started life as a solicitor in the City where she saw many colleagues struggling with childcare and work and decided that she wanted to do something about that. Amanda joined Ben and Ollie in 2000 and together they set out to create a company that could provide professional childcare recruitment services to parents. Amanda continues to look after the Tinies nanny agency network, splitting her time between her home and two children in Eastbourne and our office in London.

Angela Stalker, Corporate Sales Manager

Angela has worked within the corporate sales world for most her career, within large organisations such as Hertz and British Midland. When it was necessary to combine work with her three children, Angela left the corporate world to manage three Tinies Childcare nanny agencies - giving her a flexible working option! She then became involved in the merging services of My Family Care. Her experience and understanding of the 'juggling act' of the full time working mum allows her to translate the importance of supporting services to potential clients. If she gets any spare time Angela loves to travel and spend time with her family.

Venetia Wickham, Operations Manager

Venetia was part of the original development team behind Emergency Childcare. She has a background in e-commerce and PR, helping develop one of the UK's best dating sites. Venetia has seen the company's rapid growth first hand and accepted the Telegraph Trailblazers award with Ben in June 2007. Venetia now works as our Operations Manager for the backup care service, ensuring the service delivered is of the highest standard.

Sarah Blatchford, Operations Manager

Sarah runs what we call our "field team" - the childcare consultants we have throughout the country that provide specialist one to one Childcare & Maternity Consultancy to our clients' employees. Sarah was part of the BUPA Childcare team, having trained as a childcarer and previously managed the Helpline team.

Jennifer Liston-Smith, Head of Coaching Development

Jennifer draws on 20 years' experience with major clients in consulting, training and coaching. Since 2005 Jennifer has been one the UK pioneers of maternity coaching supporting leading employers in settings such as global law firms, investment banks, accountancy firms and other sectors.

Jennifer is also mother of two young boys and a frequent media contributor and conference speaker. Her approach combines warmth, challenge and a passionate belief in self development for mothers at work, encouraging greater effectiveness and satisfaction.

Laure Fau, Head of Client Services for Coaching

Laure is a career coach and consultant. Born in France, Laure has lived in London since 1994, with a 6-year break in Dublin. So her accent lives somewhere between all three. She worked in the City for several years before going on maternity leave and being introduced to coaching. At that time her employer was trying to develop a coaching culture for performance management. After receiving and seeing the benefits of coaching, she began to deliver internal coaching before eventually branching out on her own.

Hannah Baker, Marketing Manager

Hannah joined the My Family Care team in 2009 to manage all marketing communications. Having recently moved to London from the South, Hannah has worked in Marketing and customer orientated roles for almost 10 years. She graduated from Solent University with a BA hons in Public Relations and Communications and is currently completing a diploma in Direct and Interactive Marketing. Hannah has a real passion for marketing and is excited about how MFC makes a difference to the quality of people's lives.

Justin Jeffries, Web Manager

Justin runs the web development team as well as being in charge of anything and everything creative. Justin has a background in children's holiday clubs and as a part time actor, as well as a keen interest in photography and design. Out of School Care was his brainchild and he continues to work with Tinies Childcare, overseeing SEO and website development. In 2008 Justin started managing NannyShare.co.uk - the UK's leading parent matching website. "Don't make me think..." is the usability mantra he applies to all our websites.

Emma Griffin, Parent Relations Manager

Emma joined the Emergency Childcare team to take care of the parents using the service. Ensuring parents have the best experience possible is essential to the service. This covers everything from parents' registering, making bookings, and managing and acting on feedback. Emma previously worked for a small but vibrant company that specialised in Internal Communications for large corporate clients. She joined shortly after our acquisition of BUPA Childcare.

Where's the rest of the team?

There are many others in the team that ensure we deliver the best service to our clients and their employees... But like an awards acceptance speech, we'd love to mention everyone, but no doubt the band would start to play or you'd be a little overwhelmed by the page length!

If you're interested in finding out more about our team and services, please get in touch and we'll be happy to discuss further. Submit an enquiry.